Terms of service
Price Match
How do I request a Price Match?
Simply present proof of the competitor’s advertised price for the identical product prior to your purchase to admin@theoffgridshop.com.auOnce your price match request is verified and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method, we will happily match the price for you.
- Offers which include cash back, bonus, bulk purchase, quantity limits or packages.
- Pricing with included delivery or installation.
- Offers not available to the general public - including trade, special event, club or membership offers.
- Clearance, seconds, refurbished, ex-demonstration or display products.
- Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
- Products supplied through unauthorised distributors (known as ‘grey market’ items) or delivered directly to customers from an overseas distributor.
- Pricing errors.
- Products with pricing set significantly lower than the recommended retail price or market value.
What are the exclusions?
